Most orders are processed through our warehouse within 2-3 business days of receipt and shipped through the United Parcel Service. Express Delivery is available for most items in our online store.

 

Shipping & handling rates apply within the continental United States. For additional information on shipping & handling or quotes, please contact West of Santa Fe via email, customerservice@westofsantafe.com, or 1-505-255-6523 ext.17


 

REFUND POLICY

 

We guarantee the items we sell are as described.

Although every effort is made to ensure accurate dimensions and weights, the figures shown should always be treated as approximate.

ALL returns must be authorized.

Refund given only if item is not as represented and shipped back within five days from receiving the item.

Item must be returned by registered insured mail and packed well, like we packed it. Item must be returned undamaged and in original condition.


 

EXCHANGE POLICY

 

All exchanges must be authorized and made within 7 days of receipt of merchandise. All exchanges are made for other merchandise in our online store. You may be issued a gift certificate to be used in our online store or at our Las Vegas, Nevada store location.